Transfer Policy
Effective Date: 01-07-2024
At GalNGan Neet Jee Academy (GnGNeetJee.com), an Unit of GalNGan Services Private Limited, we strive to ensure customer satisfaction. This policy outlines the terms for refunds.
- Eligibility for Transfer:
No Transfer of course is allowed within a student Id and one student to another Student at any time. However Refund requests could be made within 7 days of the course Registered date in such scenarios, Refunds are only applicable for courses not yet commenced. - Process for Refund Requests:
To request a refund, contact our customer service team at contact@gngneetjee.com, Include your enrolment details and reason for the request. - Non-Refundable Items:
Fees for materials, administrative costs, and partial course completion are non-refundable. - Processing Time:
Refunds will be processed within 30 days of receiving the request. The refund will be issued to the original payment method.
Course Cancellation
If GalNGan Neet Jee Academy cancels a course, a full refund will be provided to all enrolled participants.
Amendments
We reserve the right to amend this policy at any time. Changes will be effective immediately upon posting.